{"id":4642,"date":"2023-04-19T16:06:17","date_gmt":"2023-04-19T14:06:17","guid":{"rendered":"http:\/\/lnx.salgroup.it\/services\/after-sale-services\/"},"modified":"2023-10-23T14:41:16","modified_gmt":"2023-10-23T12:41:16","slug":"after-sale-services","status":"publish","type":"page","link":"https:\/\/www.salgroup.it\/en\/services\/after-sale-services\/","title":{"rendered":"After Sale Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4642\" class=\"elementor elementor-4642 elementor-350\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d202a09 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d202a09\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e5326c\" data-id=\"4e5326c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b2bfbf elementor-widget elementor-widget-image\" data-id=\"4b2bfbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"224\" src=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/06\/0_head_AFTERSALESERV_1920x224.jpg\" class=\"attachment-full size-full wp-image-3471\" alt=\"\" srcset=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/06\/0_head_AFTERSALESERV_1920x224.jpg 1920w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/06\/0_head_AFTERSALESERV_1920x224-300x35.jpg 300w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/06\/0_head_AFTERSALESERV_1920x224-1024x119.jpg 1024w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/06\/0_head_AFTERSALESERV_1920x224-768x90.jpg 768w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/06\/0_head_AFTERSALESERV_1920x224-1536x179.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b6a2b9a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b6a2b9a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a218f0f\" data-id=\"a218f0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c66131\" data-id=\"1c66131\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f303275 elementor-section-full_width box_servizi elementor-section-height-default elementor-section-height-default\" data-id=\"f303275\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2cd780f\" data-id=\"2cd780f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a064f2c elementor-nav-menu__align-justify elementor-nav-menu--dropdown-none elementor-widget__width-initial internal_menu elementor-widget elementor-widget-nav-menu\" data-id=\"a064f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-a064f2c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4660\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/customised-solutions\/\" class=\"elementor-item\"><i><\/i> Customised Solutions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4661\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/engineering-simulation\/\" class=\"elementor-item\"><i><\/i> Engineering \/ Simulation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4662\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/installation\/\" class=\"elementor-item\"><i><\/i> Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4663\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/documentation\/\" class=\"elementor-item\"><i><\/i> Documentation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4664\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/training\/\" class=\"elementor-item\"><i><\/i> Training<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4665\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/after-sale-services\/\" class=\"elementor-item\"><i><\/i> After Sale Services<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-a064f2c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4660\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/customised-solutions\/\" class=\"elementor-item\" tabindex=\"-1\"><i><\/i> Customised Solutions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4661\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/engineering-simulation\/\" class=\"elementor-item\" tabindex=\"-1\"><i><\/i> Engineering \/ Simulation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4662\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/installation\/\" class=\"elementor-item\" tabindex=\"-1\"><i><\/i> Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4663\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/documentation\/\" class=\"elementor-item\" tabindex=\"-1\"><i><\/i> Documentation<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4664\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/training\/\" class=\"elementor-item\" tabindex=\"-1\"><i><\/i> Training<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4665\"><a href=\"https:\/\/www.salgroup.it\/en\/services\/after-sale-services\/\" class=\"elementor-item\" tabindex=\"-1\"><i><\/i> After Sale Services<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ea02f63 elementor-section-full_width box_servizi elementor-section-height-default elementor-section-height-default\" data-id=\"ea02f63\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26dea3e\" data-id=\"26dea3e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a8795f elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"9a8795f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">After sales service<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68923bd elementor-widget elementor-widget-image\" data-id=\"68923bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"56\" height=\"54\" src=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/Raggruppa-1137.svg\" class=\"attachment-full size-full wp-image-1480\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca685cb elementor-widget elementor-widget-heading\" data-id=\"ca685cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A continuous and lasting relationship  <br>with our customers, throughout  <br>the system lifetime<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-877c7d9\" data-id=\"877c7d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5acb185 no_br elementor-widget elementor-widget-text-editor\" data-id=\"5acb185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The company guarantees technical support throughout the system lifetime, as well as the supply of spare parts and, thanks to the application of new technologies, also remote assistance service.<\/p><p>Salmoiraghi systems are installed in continuous cycle production lines (24 hours a day) and each customer is apt to handle maintenance activities in real time. Remote assistance, especially with regard to software, has been used by the company for over 20 years. Basing the construction of machinery on highly solid criteria and supporting the customer with maintenance plans, we are able to have systems installed during the eighties and nineties still operational today.<\/p><p>Even during the Covid 19 pandemic that hit the entire international market due to the many travel restrictions, we were able with our remote assistance service, and thanks to our teams of local staff and resident technicians, to provide technical support directly from our headquarters in Monza, avoiding plant downtime for our customers.<\/p><p>We are constantly striving to make our systems ever more remotely controllable by using new Industry 4.0 technologies available today, such as computer vision (AI) for object recognition in images, Data Analytics for data analysis in real time, Internet of Things (IoT) for digitising objects, and augmented reality (Digital Twin) which makes it possible to create a more manipulative and interactive environment with the possibility to foresee anomalous behaviour, risks and errors.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c32a2ef elementor-widget elementor-widget-image\" data-id=\"c32a2ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"849\" height=\"569\" src=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso.jpg\" class=\"attachment-full size-full wp-image-1505\" alt=\"\" srcset=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso.jpg 849w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso-300x201.jpg 300w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso-768x515.jpg 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>After sales service A continuous and lasting relationship with our customers, throughout the system lifetime The company guarantees technical support throughout the system lifetime, as well as the supply of spare parts and, thanks to the application of new technologies, also remote assistance service. Salmoiraghi systems are installed in continuous cycle production lines (24 hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4641,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4642","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>After Sale Services - Salmoiraghi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salgroup.it\/en\/services\/after-sale-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After Sale Services - Salmoiraghi\" \/>\n<meta property=\"og:description\" content=\"After sales service A continuous and lasting relationship with our customers, throughout the system lifetime The company guarantees technical support throughout the system lifetime, as well as the supply of spare parts and, thanks to the application of new technologies, also remote assistance service. 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